The morning the EHR will not open
Front desk, clinical notes, and billing all wait on the same login. You need a person who has seen the system before, not a ticket number from another time zone.
Healthcare
IT for healthcare practices in Pittsburgh.
When the computers stop, the schedule stops. We keep the practice systems available and the safeguards written down.
Where it usually hurts
Patient information in too many places
Mail, scan folders, and personal phones collect copies. Access should match the job, and a lost laptop should be wipeable.
A questionnaire from an insurer or a hospital partner
They want MFA, backups, and a named security process. We help you answer with what is actually in place.
Services that fit
Managed IT
Help desk and monitoring for the front office and the clinical workstations.
See the serviceCompliance
HIPAA safeguard help and documentation. We do not certify the practice.
See the serviceBackup
Restores you have tested, including the data that lives in a cloud EHR or in Microsoft 365.
See the serviceBusiness phones
A phone tree that reaches the right person, and 911 behavior that is set up on purpose.
See the serviceThe compliance angle
Healthcare practices handle information the HIPAA rules care about. We help with access control, encryption, backups, and the written pieces a risk assessment expects. Tritek Cloud does not claim to be a HIPAA auditor or to hold a HIPAA certification.
Other industries
Find out where your IT stands.
Free, no-obligation assessment. A person reads what you send.